Client Testimonials

Critics Choice Vacations

Client Testimonials

Our Expert testimonials

Read the complete reviews of each of our expert advisors!

Our client testimonials

Checkout what our clients have to say

"Susan did an outstanding job working w/the Columbian tour group in putting together a package for me and my daughter. It was a graduation trip for my daughter, so an extra special trip for us. From the beginning, all details and options were laid out in a very clear and concise manner. Susan helped re-arrange things when a snow storm delayed out trip by one day. All communication was "spot on" and timely, and the Travel App prepared by Susan and her group was a huge daily "go to" in terms of remembering what we were doing and when.
This is the third "Mother/daughter" trip Susan has done for us. Thanks to Susan, my daughter and I have seen and toured London, Ireland, Switzerland, Portugal and more recently, Columbia. We've already started talking w/Susan about our next trip.

I can highly recommend Susan and her group. I guarantee you you'll have a trip of a lifetime and someone there to guide you should you happen to run in to any snags. She really knows her stuff!"


Columbia (Bogota, Medellin and Cartagena) by: KW

Representative: Susan

Reviewed on: Jan 27 2025

"Once again, Susan hit it out of the ballpark. We enjoyed an upgraded suite at a lovely hotel with many extras included. Ground transportation to and from. The airport was on time with friendly, helpful drivers. Thank you, Susan, for a wonderful trip."


Savannah GA by: LLE

Representative: Susan

Reviewed on: 19 Dec 2024

"Our trip was awesome! In fact, every one of my 9 trips managed by Susan Boehnstedt has been a 10! This may sound strange, but every trip is not judged by the itinerary but by the care of the arrangements. We never feel uncomfortable, have great communication and know we are in the best of care with Critics Choice Vacations. Susan, is the BEST!, absolutely the BEST! DJV"

SOUTHERN FRANCE/SEA DREAM By: DJV

Representative: Susan

Reviewed on: 24 Oct 2024

"Susan planned and executed an amazing trip for us. She did a great job coming up with options and putting together our agenda. We did a Sea Dream cruise but added days in Barcelona and Nice on either end. She handled everything including flights, transfers, tours, etc., completely organized on a single app with all details. We had zero issues but always knew how to contact her and her team. She was in regular contact before, during and even after the trip, including a detailed pre-trip zoom session. Her flight desk was sending us flight details as fast as the airline Every hotel, transfer and third party provider was top notch and as advertised. Susan’s knowledge, expertise and service was invaluable and we plan to work with her again. The experience was a definite 10 out of 10 all the way around."

Barcelona, Sea Dreams and Nice: JAP5290

Representative: Susan

Reviewed on: 18 Oct 2024

"Susan was excellent in all areas from planning the trip to being supportive for any needs and glitches during the travels."

The Best By: Nola

Representative: Susan

Reviewed on: 07 Oct 2024

"We have had the pleasure of working with Donna for several incredible family adventures over the last few years - from France to Amsterdam to Italy! Most recently my husband and I decided to visit several of the U.S. National Parks. National Parks have become incredibly popular recently and securing back to back accommodations is nearly impossible. We reached out to Donna for her help. After meeting with Donna and discussing our dreams for this trip, she put together a seamless itinerary for us to travel through some of the most beautiful parks with gorgeous accommodations - the iconic Lake McDonald Lodge in Glacier and the spectacular Sage Lodge just outside of Yellowstone, to name two. Donna helped with planning our drives and the time traveling from park to park, as well as dining, spa and activities like fly fishing. Donna goes above and beyond to make your travel dreams a reality. She has great attention to detail and excellent customer service."

Donna works her magic again! Another amazing trip by Donna! By: Bridget

Representative: Donna

Reviewed on: 07 Oct 2024

"Isabelle is a top-notch travel planner. She thinks of every single detail, ensuring a stress-free travel experience. We've worked with Isabelle in planning 3 trips (France, Italy and Spain) and have been delighted with all three experiences. Because of her own extensive travel experience, she's able to offer suggestions to make a trip even better than we could have ever imagined. Isabelle is also very good and working within a budget and providing options at various price levels so the client has options. I've recommended Isabelle to multiple friends and family. She makes travel abroad a true delight!"

Summer Vacation to Italy By: Patti

Representative: Isabelle

Reviewed on: 03 Oct 2024

"Susan was professional, helpful, and extremely organized. We are not veteran travelers and she was patient and understanding. The app was excellent, and helped us significantly during our trip. Also, Kelly Daoud, was fantastic. Through no fault of Susan‘s or critics choice vacations, delayed flight prevented us from getting home. Kelly swooped in and saved the day by booking new flights, and a hotel, so we could leave the next morning. I can’t say enough I can’t say enough about this awesome team."

Outstanding Service By: Nola

Representative: Susan

Reviewed on: 30 Sep 2024

"Isabelle was an exceptional help to us in every respect. She handled every detail, including special diets, last minute questions and clarifications. She was always readily available and provided comprehensive advance advice in discussing a broad set of options. She has our highest recommendations."

Alaska and Scotland/ireland trips - Isabelle Toulouse By: MarkandCindy

Representative: Isabelle

Reviewed on: 19 Sep 2024

"Isabelle is always great to work with, so passionate about travel, and making sure her clients have the best experience on their travels. She does research, bringing ideas and options to the table to enhance each of our trips. She truly cares about what we see, experience, taste, and discover, which is why we enjoy working with Isabelle."

Bermuda Cruise on Oceania Insignia By: Sylvie and Roman

Representative: Isabelle

Reviewed on: 17 Sep 2024

"My family and I have just returned from a RCCL Cruise visiting Athens to Venice. Donna Higinbotham is the most dedicated person I have ever encountered. My husband and I have travelled around the world and dealt with many agents but none of them could compare to Donna. She worked tirelessly to rectify the Delta trip cancellation for my son, daughter-in-law and grandson overcoming mountains of obstacles in order to get them to Athens in time to board the Greek Cruise. I don't know what we would have done without her help. Currently, she is continuous to work on how to obtain reimbursements from the insurance company to help me in my losses. Such dedication is to be admired."

Athens to Venice Cruise! By: Fil

Representative: Donna

Reviewed on: 06 Aug 2024

Donna is very easy to work with. She hears what you want & comes up with options for you to consider. All details are addressed. When I book with Donna, I am always confident that everything has been considered & it will be a good trip."

Always Good Trip By: PJ

Representative: Donna

Reviewed on: 16 May 2024

"Loved working with Stephanie! She is thorough and detail oriented. Just what we need in a travel agent. She communicates well and anticipates things we hadn't thought about. We've worked with Stephanie on a few trips now and plan to use her expertise and knowledge again!!"

Detailed and great communication By: Kumward

Representative: Stephanie

Reviewed on: 20 Feb 2022

"Awesome, planned such a great trip."

Great Agent By: Cabbie

Representative: Stephanie

Reviewed on: 19 Feb 2018

"Working with Stephanie, is the Best. She works hard to cover all aspects of your trip. Making every moment a memory."

Absolute Best By: Dance

Representative: Stephanie

Reviewed on: 16 Feb 2016

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